Refund policy
Return & Refund Policy
At The Bucket Brand, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all unworn and unused compression shirts.
Eligibility
- Items must be returned in their original condition, with tags attached, and in the original packaging.
- The free collector magnet pin must also be returned if the shirt is being refunded.
- Personalized or customized items are not eligible for return.
- Sale or clearance items are final sale and non-refundable.
Return Process
- Contact us at info@thebucketbrand.com within 30 days of receiving your order.
- Include your order number and reason for return.
- Ship the item(s) back to the address provided in your return authorization email (customer is responsible for return shipping costs unless the item is defective).
- Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–7 business days
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Exchanges We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired size or color.
Defective Items If your shirt arrives damaged or defective, please contact us immediately at info@thebucketbrand.com with photos. We will cover return shipping and provide a full refund or replacement at no additional cost.
We reserve the right to refuse returns that do not meet the above conditions.